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Auckland, New Zealand · Healthcare · Hospitality · AI

Care-driven. Hospitality-tested. AI-augmented.

I’m Ridho Kusumo Hariadi, an Auckland-based healthcare and hospitality professional combining person-centered care, high-volume service operations, and AI-powered workflows to deliver safer, faster, and more human-centered outcomes.

Defensible Portfolio

Cross-sector strengths in one operating system.

Designed as a layered information system: quick enough for recruiters, detailed enough for managers, and technical enough for AI-aware reviewers.

Healthcare

Person-centered care with clinical exposure.

200+ clinical hours as a Trainee Healthcare Assistant at CHT Beachhaven, with focus on safety, dignity, cultural awareness, and documentation.

View care competencies
  • Person-Centered Care
  • Cultural Safety
  • Electronic health documentation
  • Support for daily living activities
  • Observation, escalation, and safe communication
  • Diversional therapy & music engagement

Hospitality Operations

High-volume service discipline.

Former F&B Head Steward at AIDA Cruises, serving 150–300 guests with a 90/100 satisfaction score and experience using Marine X Change POS.

150–300

Guests served per shift

90/100

Satisfaction score

View operational skills
  • Marine X Change POS system
  • High-volume dining service management
  • Guest experience & satisfaction focus
  • International cruise environment
  • Team coordination under pressure

AI & Vibe Coding

AI-enabled productivity stack.

  • Claude Code — rapid prototyping & code assistance
  • NotebookLM — knowledge synthesis & research
  • VS Code — code editing & workflow
  • Tailscale — secure device access
  • macOS automation — daily productivity
Technical note

This portfolio was built using AI-assisted development (vibe coding). The AI assistant integration point is designed for a secure backend API — never expose API keys in frontend code.

Mental Health + Law Background

Calm communication in sensitive environments.

Experience in mental health support at RSJ Lawang, supported by a Bachelor of Law background that strengthens ethical reasoning, documentation discipline, and policy awareness.

View key competencies
  • Psycho-social support for chronic conditions
  • De-escalation & crisis support
  • Family caregiver coaching
  • Ethical reasoning & policy awareness
  • Documentation discipline

Analytical Thinking

Risk-aware and data-informed.

Applies technical analysis in crypto and stock markets, including Binance portfolio management, strengthening pattern recognition, risk control, and structured decision-making.

View analytical skills
  • Technical analysis (crypto & stocks)
  • Portfolio management & risk control
  • Pattern recognition & structured decisions
  • Data-informed strategy

Credentials

Practical training with international exposure.

  • NZ Certificate in Health and Wellbeing Level 4 — Crown Institute of Studies
  • Bachelor of Law — Universitas Brawijaya
  • IELTS General 6.0
  • HACCP Food Safety
  • AIDA F&B Advanced Training — Top Class Trainee
  • NZ Full Class 1 Driver Licence

Experience Timeline

Built across care, service, and operations.

Trainee Healthcare Assistant

CHT Beachhaven · Auckland, New Zealand

200+ clinical hours

Supported person-centered care, resident wellbeing, safe communication, cultural safety, and electronic health documentation in a residential aged care setting.

Personal Care Mobility Support EHR Cultural Safety Diversional Therapy
Key responsibilities
  • Assisted residents with showering, grooming, hygiene, and toileting
  • Mobility support and transfer assistance using safe manual handling techniques
  • Documented daily notes and handovers in electronic health records
  • Provided diversional therapy through music (guitar & vocals)
  • Communicated changes in resident condition promptly to registered nurses

Mental Health Support

RSJ Lawang · Indonesia

Crisis support trained

Gained experience in mental health environments requiring patience, empathy, observation, and calm interpersonal communication while supporting individuals with chronic schizophrenia.

Psycho-social Support De-escalation Family Coaching

F&B Head Steward

AIDA Cruises

90/100 satisfaction

Managed high-volume dining service for 150–300 guests per shift, supported guest experience, used Marine X Change POS, and maintained operational standards in an international cruise environment over 3 years.

Marine X Change POS HACCP Guest Service Team Leadership Multilingual
Key responsibilities
  • Managed dining service for 150–300 guests per shift
  • Promoted from Assistant to Head Steward based on performance
  • Achieved guest satisfaction rating of 90/100 consistently
  • Maintained HACCP food safety standards
  • Coordinated with international team across departments

Restaurant Manager

Warunk Laseman

Operations

Led restaurant operations, coordinated service teams, handled customer experience, and maintained daily workflow quality in a fast-paced dining environment.

Team Coordination Customer Experience Shift Management

Casual Waiter

Ascent Premier Hotel

Hotel Service

Delivered guest-facing service in a hotel environment, strengthening adaptability, presentation, and service consistency.

Guest Service Adaptability Service Consistency

AI & Tech Showcase

How I use AI agents to learn faster, document better, and automate repetitive workflows.

What sets me apart from other candidates is not just my cross-sector experience, but how I leverage modern AI tools to multiply my effectiveness.

CL

Claude Code

Rapid prototyping of automation scripts, data analysis tools, and workflow enhancements. Used to build this portfolio’s interactive components.

NL

NotebookLM

Knowledge synthesis from multiple sources. Used to consolidate healthcare training materials, research papers, and certification content into actionable summaries.

VS

VS Code

Primary code editor for technical workflow, documentation, and automation projects. Integrated with AI assistants for real-time code and content support.

TS

Tailscale + macOS

Secure device mesh for accessing files and tools across devices. Combined with macOS automation for daily productivity shortcuts.

⚡ AI-Assisted Learning Workflow

  1. 1 Capture: Save lecture notes, training materials, and research into NotebookLM
  2. 2 Synthesize: Generate summaries, study guides, and practice questions
  3. 3 Prototype: Use Claude Code to build simple tools (flashcards, trackers, document templates)
  4. 4 Automate: macOS shortcuts for scheduling, reminders, and file organization

Credentials & Proof

Education, certifications & legal status.

Qualification

NZ Certificate in Health & Wellbeing L4

Crown Institute of Studies · 2025–2026

Degree

Bachelor of Law (LLB)

Universitas Brawijaya · 2009–2013

Language

IELTS General 6.0

March 2025

Certifications

HACCP · AIDA Advanced Training

Food Safety & Cruise Service

Get In Touch

Let’s connect.

Whether you have a job opportunity, want to discuss a collaboration, or just want to connect — I’d love to hear from you.

AI Agent Ready

Ask a verified AI assistant about my background.

This portfolio can include a lightweight AI assistant connected to a secure API. It should answer only from verified sources such as CV, certificates, project notes, and work samples.

AI response will appear here when connected to your secure backend API.